Question 1

Can I use your product for free?

Accepted Answer

Yes, you can use Xcasca for free. Some features available in paid plans may be limited.

Question 2

Can I try a feature before I buy?

Accepted Answer

Yes, you can activate a free trial to try out all features without restrictions for 90 days before making a decision.

Question 3

Will I be charged during my trial?

Accepted Answer

No, we don't process payments or store billing information while you're on a trial. You can choose to purchase a plan at any time during your trial period.

Question 4

Do I need an account to use Xcasca?

Accepted Answer

You can use the free features of Xcasca without creating an account. However, to gain access to all features and features of a paid plan, you will need to create an Xcasca account.

Question 5

How does billing work?

Accepted Answer

Subscription plans are billed monthly or annually, depending on the plan you choose. When the term expires, it will automatically renew and your payment method on file will be charged for another term.

Question 6

How many users can use an account?

Accepted Answer

Purchases are made separately for each account, and one user license is granted per account. You can log in and use up to 5 devices per account. If you exceed the maximum number of logins, you can log out of an active device and log in on a new device.

Question 7

Is Xcasca available for enterprise use?

Accepted Answer

Product licenses are currently not personal/enterprise discriminatory; once purchased, they are free for enterprise use. (This policy may change in the future.)

Question 8

What happens to the data in my account when my trial or subscription expires?

Accepted Answer

At the end of the trial or subscription period, you will lose access to your local and cloud data. You will need to renew your subscription within 30 days to regain access to the data. If 30 days elapse, your data will be deleted and unrecoverable.

Question 9

There was a problem with my payment/renewal.

Accepted Answer

If you encounter any issues during checkout, or have any questions about your license, please contact support@xcasca.com.

Protocols	Free	Plus
SSH
SFTP
AWS S3
Google Cloud Storage

Connection	Free	Plus
X11 Forwarding *
Server Encoding
Session Connection Logs *
Session Connection History *
TCP/IP Forwarding

Synchronization	Free	Plus
Cross Platform Data Sync
Real-Time Data Sync
End-to-End Encryption
Data Sync SSO Login
Data Sync Multi-user Account Support

Authentication & Security	Free	Plus
Local Data Encryption
Public Key
Host Key
Password
Keyboard Interactive
2FA
Agent Forwarding *

Terminal	Free	Plus
Local Shell *
Hyperlinks *
Custom Mouse Behavior *
Color Schemes
Custom Fonts
Keep-Alive
SSH Trace
Compose Window

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Frequently Asked Questions

User Experience	Free	Plus
All-Platform Support
Multi-user Environment
Themes
Multiples Languages
Key Mappings *
Address Bar *
Quick Connect Sessions *
Easy Session Management
Default Session Template *
Tabbed Interface *
Multi-session Simultaneous Preview **
Split Screen
Drag & Drop File Transfers *
Import Sessions
Export Sessions