Privacy Policy

NetSarang Computer, Inc. (herein referred to as “NetSarang”) is committed to protecting your privacy. We use the information we collect on our web site to deliver services and to enhance your experience. Please read below for specific details on our policy.

NetSarang operates the website and the Xcasca desktop/mobile application (the “Service).

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name and email address. The information that we collect will be used to identify you, contact you, or improve our Service. The types of data we collect can be found below.

Personal Data

We want to inform you that while using our service, you may ask you to provide us with personally identifiable information. This information can be used to identify you, and we may use it to contact you. Personal data may include, but is not limited to:

  • Email Address
  • First and Last Name
  • Cookies and Usage Data

Log Data

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Usage Data

We want to inform you that whenever you use our Service, we may collect information such as your device’s Internet Protocol address (e.g. IP address), unique device identifiers, OS type and version, mobile device type, and other diagnostic data.

Location Data

We want to inform you that whenever you visit our website or use our Service, we may collect information about your location if we are given permission to do so. Location data permissions can be disabled through your device’s settings at any time.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Use of Data

NetSarang uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide user support
  • To gather analysis or information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To help generate leads, assist in marketing purposes, or to confirm/enforce compliance with our licensing policies

We do not sell any information to any third party. Any information we collect may be combined with any other information we collect through either our Service, publicly available databases, or through a third party.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

NetSarang’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • NetSarang needs to perform a contract with you
  • You have given NetSarang permission to do so
  • Processing your personal information is in NetSarang’s legitimate interests
  • NetSarang needs to comply with the law

NetSarang will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States or South Korea and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States or South Korea and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Disclosure of Data

Law Enforcement

Under certain circumstances, NetSarang may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Vendors and Service Providers

NetSarang may disclose your Personal Data to vendor and service providers in order to meet business operations needs and to perform certain services and functions. This may include providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers. Pursuant to our instructions, these parties will access, process, or store Personal Data only in the course of performing their duties to us.

Legal Requirements

NetSarang may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of NetSarang
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Google APIs

Xcasca’s use and transfer to any other app of information received from Google APIs will adhere to , including the Limited Use requirements.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e. g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with and their respective Privacy Polices are:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions about our Privacy Policy, do not hesitate to contact us at